In Episode 8 of Looking Outside we explore the power held by Words with wordsmith, curious human and Senior Insights Leader at Mars Inc, Jessica Southard.

Jess and Jo explore how words can be magical, can empower and motivate, but also how they can be destructive and divisive. To do that, Jess shares her personal experience of communication in her Army intelligence days leading soldiers, the transition to the complex world of business, and how she treats words with responsibility raising her three children.